Two-Factor Authentication

Two-Factor Authentication adds an extra layer of protection to your system and intranet/extranet login. With MFA, your password alone is no longer enough to access your system; it has dramatically improved the security of the personal information you store in the system. You can enable the MFA feature, which mandates personnel to enter an additional passcode (Time-based One-Time Password (TOTP) after entering the login password. So, even if an unauthorised person knows the system credentials, the MFA feature secures an account against unauthorised logins.

Bloo uses Time-based OTPs for Two-Factor Authentication (2FA), you will require an Authenticator Application.

Prerequisites

• Configure SMTP on Bloo Console
• Authenticator Application

Recommended Applications

• Google Authenticator
• Microsoft Authenticator
• Authenticator Chrome Extension

How to enable Two-Factor Authentication (2FA)?

• Navigate to Administration Panel > Organizations, the following screen will be displayed.

• In order to enable Two-Factor Authentication (2FA) for an organization, toggle on the 2FA status for that organization.

• As the Two-Factor Authentication (2FA) is enabled for an organization, all the users will receive an email bearing the secret required to configure the Authenticator App.
• Once the Two-Factor Authentication (2FA) is enabled, all the users will have to provide an OTP in addition to the email address and password for Authentication.

Reset Two-Factor Authentication (2FA)

• In order to reset the Two-Factor Authentication (2FA) for a user, Navigate to Administration Panel > Manage Users, the following screen will be displayed.

• Select the user for which you want to reset Two-Factor Authentication (2FA) and click Reset 2FA.

• An email will be sent to the user bearing the secret required to reconfigure the Authenticator Application.