RediffMail Pro Connector

Overview

RediffMail Pro is a cloud-based business email service offering secure webmail, file sharing, video conferencing, and messaging capabilities. The RediffMail Pro connector enables the ingestion and processing of mail flow logs via the RediffMail Pro API.

It primarily offers two types of data:

• outbound_mail_delivery_report — Contains delivery details of outbound emails.
• activity_report — Captures user activity and administrative actions.

Prerequisites

IP Whitelisting

RediffMail Pro enforces strict IP validation. Only API calls from approved IP addresses or CIDR ranges will be accepted.

⚠ You must share your public IP or IP range in CIDR format with the Rediff support team for whitelisting before the connector can connect successfully.

Email Authentication

The following credentials are required for authentication:

• domain — Name of the Rediff domain
• user_email — Admin email ID associated with the domain
• passwd — Password of the admin account

Configure the RediffMail Pro Connector in Bloo

All connector configuration is done from the Datasource page in Bloo.

Field Name	Description
Connector Name	Enter a unique name for the connector.
Domain	Enter the domain name of your Rediff account.
Admin User Email ID	Admin email address associated with the domain, used for authentication.
Admin User Password	Base64-encoded password of the admin account.

ℹ The Admin User Password must be entered in Base64-encoded format. Encode your admin password to Base64 before entering it in this field.

1. Click Save after entering all the required details.

2. Bloo will validate the configuration automatically.

3. Navigate to Collection Status and confirm the connector is listed with a status of Active. This signifies the connector is configured successfully and data is ready to ingest.

✓ When the connector appears in Collection Status with status Active, it is configured successfully and data is ready to ingest.

Sample Log Event

The following is an example of the log data ingested by the RediffMail Pro connector:

{
    "outbound_mail_delivery_report": [
        {
            "date_time": "2024-09-16 22:25:22",
            "from_address": "admin@eprotesting.com",
            "return_path": "admin@eprotesting.com",
            "recipient": "amolmtest@eprotesting.com",
            "service": "HTTP",
            "subject": "Important announcement",
            "sender_ip": "119.252.144.94",
            "rcpt_to_count": 1,
            "rcpt_cc_count": 1,
            "rcpt_bcc_count": 1,
            "attachment_names": null,
            "mail_size_bytes": 6722
        }
    ],
    "activity_report": [
        {
            "actionby": "admin@eprotesting.com",
            "actionon": "renoj@eprotesting.com",
            "usertype": "ADMIN",
            "actiontype": "FAR",
            "clientip": "119.252.144.94",
            "useragent": "Mozilla/5.0"
        }
    ]
}Copy

Field Descriptions

Outbound Delivery Logs (outbound_mail_delivery_report)

Field Name	Description
date_time	Date and time the email was sent.
from_address	Sender's email address.
return_path	Bounce-back address for undelivered mail (usually the same as the sender).
recipient	Email recipient.
service	Platform used to send the mail (for example: HTTP, SMTP).
subject	Subject of the email.
sender_ip	IP address from which the email was sent.
rcpt_to_count	Number of recipients in the To field.
rcpt_cc_count	Number of recipients in the Cc field.
rcpt_bcc_count	Number of recipients in the Bcc field.
attachment_names	Names of attached files, if any.
mail_size_bytes	Size of the email in bytes.

Activity Report (activity_report)

Field Name	Description
actionby	User who performed the action.
actionon	User account affected by the action.
usertype	Who performed the action (ADMIN / USER / SYSTEM).
actiontype	Type of action taken (for example: FAR, SWEEPDELETE_USER, PASSWORD_CHANGED).
clientip	IP address from which the action was initiated.
useragent	Browser or client application used.

ℹ The list of actiontype values is subject to expansion by Rediff in future API versions.

Related Links

Bloo — Collection Status | Bloo — Connector Validation | Bloo — Troubleshooting Connector Validations