Create a Case

Create a Case

Creating a new case involves adding one or more signals into a case folder. Each case is focused on investigating a particular type of incident. By organizing cases in this manner, the security team can prioritize high-risk incidents, streamline investigations, and accelerate response times.

How to create a new case?

• New cases can be created from the signals listing page by selecting one or more signals.
• Click the Signals icon on the left navigation bar of the Home screen, the following screen will be displayed.

Creating a case with one signal

• Click the icon next to the Signal for which a new case needs to be created.

• On the side panel that appears, Click the plus icon shown below to create a new Case.

• The following screen will be displayed.

• Enter the following details:

Fields	Description
Name	Enter a case name
Severity	Enter a severity level for the signal
Handler	Click and select the handler/user who will investigate the case from the drop-down (optional).
Save	Click to save the case

• Enter the above details and click Save. The new case will be saved and listed.

Creating a case with multiple signals

• Users can select the checkboxes next to the desired Signals, then click Add to Case to create a new Case or add them to an existing Case.

• On the side panel that appears, click the plus icon to create a new Case.

• The following screen will be displayed

Fields	Description
Name	Enter a case name
Severity	Enter a severity level for the signal
Handler	Click and select the handler/user who will investigate the case from the drop-down (optional)
Save	Click to save the case

• Enter the above details and click Save. The new case will be saved and listed.