Responsibilities
- Lead onboarding and ongoing delivery reviews
- Translate threat detection outcomes into business-aligned insights
- Ensure SLA adherence and manage custom deliverables
- Act as a trusted point-of-contact for enterprise accounts
Requirements
- Understanding of SOC workflows, SIEM/SOAR tools
- Experience with compliance frameworks (ISO 27001, SOC 2, PCI)
- Comfortable with tools like Jira, Confluence, or similar
- Excellent communication and reporting skills